TERMS OF SERVICE
This website is operated by Revega Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Revega Ltd. Revega Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. All prices are shown with UK VAT included.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Your purchase will appear as ‘Diversity Hair Ltd’ on your credit card statement. This is our parent company.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Revega Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Revega Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Revega Ltd, City House, Ronsons Way, St Albans, AL4 9PU.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at email@example.com.
Split the cost of your purchase or extensions application with Klarna, the Swedish payment service used by over 60 million consumers worldwide.
Choose to pay in 30 days, or slice it into 3 monthly instalments . No interest.
Subject to acceptance by Klarna.
Pay Later Information
- You must be at least 18 years of age to use Klarna.
- Your acceptance is based on your individual financial circumstances. Acceptance or decline in one instance, does not mean that you will be accepted or declined the next time.
- Klarna may run a 'soft search' which is visible only to you and Klarna. Not to any other company. Your credit rating will not be affected.
- Pay in 30 days or slice it over 3 months with no interest and no late payment fees, but please note that your credit rating WILL be affected if you fail to make your payments.
- Klarna will send you an email after purchase, so that you can view your payment schedule and pay.
- Pay easily in 3 even monthly instalments or 30 days later via credit or debit card.
- We ship your goods straight away after acceptance, and you complete checkout.
- Klarna will send helpful reminders when your payments are due.
- You must complete payment on one purchase before Klarna will offer credit for the next.
- Payments are processed securely by Klarna in accordance with all secure industry protocols. Revega does not store any payment information.
- If you mistakenly order an item and need to cancel the order, as soon as we at Revega confirm your order cancellation, Klarna will be informed and cancel your payment schedule and refund any payments made.
- Further questions or difficulty meeting payments can be directed to firstname.lastname@example.org or the Klarna customer service team on 020 300 50833
Klarna Terms & Conditions and Privacy
United Kingdom (Only)
- Pay later.
Further information and Klarnas user terms you can find . General information on Klarna you can find . Your personal data is handled in accordance with applicable data protection law and in accordance with the information in .
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna you can find . Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas .
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.
- Pay in 30 days: The payment period is 30 days from shipment of the goods or tickets/ availability date of the service. You can find the complete terms and conditions for the markets where this payment method is available here: ,
- Financing: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Slice It including terms and conditions and Standard European Consumer Credit Information you can find here for the markets where this payment method is available: United Kingdom
The payment methods Pay in 30 days, Slice It and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on . Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
All courses provided either online or in person are delivered in full within 14 days. As such, due to the information/education sold being given in full there are strictly no refunds. Please read all the information on the education pages of the website and email us with any questions prior to purchasing.
Where the course includes a kit. If you decide against the course within 14 days of purchase, then we will refund the kit cost on return of it to us, and your enrolment will be cancelled no longer giving you access to the course. You will not receive a certificate of completion. You will not receive a refund for the remaining course value.
Hours of business
Official hours 9am-5pm. Orders can be made at any time. Shop and custom orders will be processed daily Monday – Friday 9am – 3pm, with the exception of UK public and bank holidays. Business open all year with bank holidays and personal holidays being advertised on the website to alert customers of any dispatch delays relating to these holidays.
Orders can be made at any time, and will be processed same day before 3pm. Please order carefully and check your cart contents before submitting the order. Please make sure the contact details supplied with your order are correct incase we need to contact you. Delivery quotes are estimates and count from date of dispatch, not date of order.
Please ensure your delivery address is correct on your Revega website account. All orders will be shipped to the delivery address you provide on your account. You are responsible for keeping this up to date. We are unable to help if a package is sent to an incorrect address due to details not being updated by the customer.
Your right to cancel
Cancellations do not apply to any custom items which are all made to order. If you change your mind about your order, you may cancel at any time up to 14 days after delivery. To do this you must write to us either via email email@example.com or by post to the following address:
Revega Ltd, City House Ronsons Way St Albans Hertfordshire AL4 9PU
The goods must then be returned at your own expense to the above address. They must be well packaged as they were sent to you, and the products being returned must be undamaged and in the same new condition in which they were sent out. If there is a cosmetic hygiene seal, this must be intact. A refund for the returned goods will be made to you within 14 days of us receiving the item back in good condition. Your legal rights are not affected.
Downloads purchased cannot be returned for refund or exchange as the product would have already been duplicated and viewed. All downloadable products are digitally stamped with the purchasers name and remain copyright of Revega Ltd.
Cosmetic making Ingredient documents such as MSDS, IFRA, CoA and Allergen info are free to download. Please contact us if the specific one that you need is missing and ensure that you check back for updates in case any change in future.
CPSRs - Cosmetic Safety reports / Flexi and White Label Assessments
These items are custom produced in your name with your details and cannot be returned for refund. You MUST ensure that the details that you provide us as true and correct. Changes to these details after you have received your report will incur additional fees.
By purchasing a CPSR from Revega, you understand that on rare occasions things beyond our reasonable control can happen to affect or void a CPSR, such as a manufacturer changing fragrance usual levels in line with Government regulations, or an ingredient being discontinued. If this occurs, we will contact customers and find a reasonable and most cost-effective solution for all, to ensure that you can continue to sell your products without issue. However, you as the customer understand that sometimes a new CPSR would be required.
You will be notified of any out of stock items in your order via phone or email and offered an alternative. If we are unable to contact you, your order will be cancelled and refunded within 1 working day.
Gift card sales are final. No refunds or returns or exchanges.
Gift cards are emailed to the email address given at purchase.
All gift cards are valid for one year from purchase.
Reward points are given at our discretion and we reserve the right to withdraw them at any time without notice.
Please be aware that although our colours have been represented by us to be as accurate as possible, colours may vary slightly from monitor to monitor, so colours should be used as a guide only. Contact us for help if you are unsure of a suitable match for your project.
Payments are processed using PayPal Website Payments or Shopify Stripe payments. Credit and Debit cards and PayPal payments can be accepted through this. You do not need a Paypal account to pay. UK pounds sterling only will be accepted. If you pay with foreign currency your order will be rejected and you will be contacted to make payment in the correct currency. We regret we cannot accept Cash, Cheques or Money orders at this time.
Be aware that if you live outside the UK, you may have to pay customs charges for your order. We are legally obliged to write the contents and value of your order on the package for customs purposes. We take no responsibility for any customs charges you incur, so please be aware of this before ordering.
ORDER PROCESSING TIMES
All orders are shipped same working day Monday to Friday, if the order is placed before 3pm. In the unlikely event that there is a significant delay on this you will be informed by email or phone. Delivery quotes are estimates and count from date of dispatch, not date of order.
You can contact us by email or post using the following info.
62, Tallents Crescent, Harpenden AL5 5BS United Kingdom for mail enquiries
City House, Ronsons Way, St Albans, AL4 9PU for salon studio
This website and its content is copyright of Revega Ltd - © Revega 2022. All rights reserved.
Revega, Revega Cosmetics and Revega Hair Extensions being registered trademarks and shall not be copied in any way.
Any redistribution or reproduction of part or all of the contents in any form is prohibited.
Logo Copyright © Revega Ltd
Professional photos are copyright individual photographers, and have been kindly given to Revega Ltd with the permission of photographer, model and hair artist. They may not be copied or used without the express permission of these parties and doing do breaches copyright. Revega Ltd are respectful of copyright and ask you to do the same.
All other photos and colour charts copyright © Revega Hair Extensions.
Model: Red head - Alana, Photographer: Arif gardener
Model: Blonde - Sally Sparrow, Photographer: Sally Sparrow Photography
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.