General

We are born of a qualified and experienced hairdresser and hair extension technician/educator.  Meaning that the products we supply are created solely with the end user in mind.  They are nothing less than we use ourselves on our clients. 

Rest assured that all technical queries will be answered honestly and with professional knowledge.  We can also offer you valuable support as a salon or mobile stylist.

We believe in helping to regulate the industry, and provide the highest quality training ONLY to professionals, so that you know a certificate of training with us, means your stylist is qualified and of a professional standard.

Our minimal packaging leaves as little rubbish as possible and is reusable, recyclable or bio-degradable.  Because we want to be as eco friendly as possible.

We are open and honest with our customers and will be completely transparent about our product range, quality and we are more than happy to answer your questions. 

We have a fantastic relationship with our suppliers, making regular visits to them, working together to constantly improve our ranges and keep a consistent high quality of hair.

Being as environmentally friendly as possible is important to us.  Whilst we cannot make all of our packaging biodegradable, we have made the effort to greatly reduce it, making it recyclable where possible and in a lot of cases reusable for minimal waste. Our production facilities overseas, also have solutions in place to treat and prevent chemical waste. For more information see our page 'Environment'.

Yes, if you are already qualified in hair extension application we can offer you a trade account.  This gives you access to the professionals section of the website where you will have access to extra products and trade pricing. Please send proof of qualifications to contact@revegahairextensions.com and we will get back to you.

About the Hair

All of our extensions are made using the highest grade of 100% Virgin Remy Human Hair braid, this is hair cut from a willing donor who has never coloured or chemically treated their hair.  It has the cuticle fully intact and aligned correctly.  The hair is also double drawn, keeping a natural hair ratio.  This makes our hair exceptional for texture matching and blending with your clients' hair.

Revega fully supports the ethical sourcing of hair for its extensions. We have worked closely with our suppliers to ensure that all of our hair is traceable from source to our warehouse.  This involves us making regular visits to the production and development offices to oversee hair collections, working standards and environmental impact.   All hair is given by willing donors from mountainous regions of China and Myanmar and proceeds go directly to the donors and back into the local communities.

We've ditched the plastic and now package our hair is recyclable biodegradable black paper bags labelled with your colour choice, length and weight. All hair in the same shade and length will be packaged together in one bag, coiled inside a recyclable hair net to keep it in good condition. Packaging this way eliminates plastic waste and also enable us to ship it in a more efficient and eco-friendly way.

The collected donor hair goes directly to our production line to be hygienically cleaned, then into a bleach bath to lighten the hair.  This is a slow and gentle process done over a number of days and sometimes weeks, to ensure that the hair quality is maintained.  Once the bleaching process is finished, there will be quality control tests to ensure the hair meets our standards and has not been damaged in any way by the bleaching and cleaning processes.  After this, the hair will be coloured to our shade ring.

The hair we supply is such good quality, you can expect to get over a years repeated wear from the hair when cared for correctly.  

Bulk loose hair is a professional product.  It is a bundle of loose hair ready for professional application using a hot resin applicator.  One of the most technically skilled, customisable and kindest methods of applying bonded hair extensions. This product should only be used by a trained professional.

If a shade is just described with a number, it is a solid shade that relates to your Revega colour ring.

If a number starts with a B, it means that the shade is a 50/50 total blend of the two shades listed.  A blend creates a new shade made of the two colours listed.     

If the shade starts with an M, this means it is a mixed colour. This somewhere between a blend and a piano effect. 

If a shade starts with a P, this means it is a Piano shade, meaning it has a highlighted look using the two shades listed.

R colours are 'Rooted' meaning different coloured roots.

RB colours are rooted blends whereby the hair hair is blended or Balayaged with different colour roots.

Our specially formulated resin is created to provide the best working consistency, whilst creating a strong bond that is easy to remove without damaging the hair.  It is a lot kinder to the hair than pre-bonded extension resin, but just as hard wearing.  Clients also find it much more comfortable, as the bonds roll extremely smooth.

Our hair is available in many colours and also in straight, wavy and curly.  The hair is exceptional quality and can take a colour or perm process.  However, we do not recommend it, as these processes (like with natural hair) will compromise the overall quality and lifespan of the extensions.  Our own range of wavy and curly hair has been curled gently over time to avoid damaging the hair.

The hair cannot be bleached.  We offer a great shade range for custom blending in fusion, so that a perfect colour match can be achieved without the need for colour.  Though semi-permanent colours will work well on our blonde shades.  We highly recommend the use of Olaplex®  if colouring.

Please note that we cannot guarantee the quality of our hair if you perform any chemical processes on it.

Please be aware that like with a salon perm service, the perming process can lighten the hair shade.  Therefore, it is normal to expect some difference in the curly and wavy ranges from our shade ring.  We recommend ordering a few shades to blend, to ensure a good match.  This is an unavoidable outcome of the curling process.

The curls and waves, like a salon perm, will drop slightly over time.  They will last longest if the client allows their hair to air dry, and does not use heated styling tools on the hair.

Yes.  As we are new, we are focusing on the most skilled application, and what we deem to be the most widely used length of hair.  As we grow, we will introduce more shades, lengths, applications and ideas.  We are always open to feedback and requests. 

Right now, if we do not have what you want, we can custom order for you, including making you your own shade colour matched to a sample you send us!

Yes.  The use of a heat protection spray is recommended before the application of any heat on the hair.

Please see our official aftercare guide for information on washing your extensions.  We supply specially formulated shampoos and other products designed to prolong the life of your extensions.  All of our aftercare range is vegan.

Yes, our aftercare products are 100% vegan, made in the UK and are sodium chloride, paraben, SLS and SLES free.

Yes.  We are happy to help you with colour matching.  You can either send us a snippet of hair to: Revega Hair Extensions, City House, Ronsons Way, St Albans, Hertfordhshire. AL4 9PU  or you can email us at contact@revegahairextensions.co.uk with a clear daylight photograph and we will do our best.  Please understand that matching to a photo is not accurate, so whilst we are known for our colour matching abilities, it is always best for you to purchase a colour ring to match yourself.

Subject to any unexpected delays, we have stock on a rolling order, so your shade/length should be back in stock within 2-3 weeks maximum.  If you are in desperate need of a shade, then please email us, as we may be able to special order shades for you.

Yes, we can produce a shade for you.  Additional costs and minimum order quantities will apply for this custom service.  Please email us for more information.

Natural ratio simply means that the hair is collected directly from a donor braid, and then drawn through a hackle to remove the very short hairs.  It is mostly double drawn, but leaves some variances in length to to ensure a perfect texture blend, whilst ensuring it remains nice and thick root to ends. 

Totally double drawn hair looks too unnatural when used for extensions as it does not match the texture of the clients hair.  Natural ratio hair hair gives you a seamless texture blend for the most natural look. 

These ranges are both made from 100% virgin remy hair, ethically sourced and cuticle intact. The only difference is that they are sourced from different suppliers, who each have different practices when it comes to cleaning and colouring the hair. For this reason, although they are both beautiful quality, you may notice a very slight difference between the two. They also run on different shade charts, so we have separated them for this reason also.
Lastly, the Superior range is a custom ordered range, so needs to be ordered in advance. ETA for Superior range orders in 5-7 working days, and ETA for professional range orders is next day.
This is in order to offer you the largest range possible in terms of shades, lengths and application methods without compromising on quality.

Hair Education

Yes, we offer training in various hair extension application methods with our qualified, skilled trainers.  We ask that you are qualified to a minimum of NVQ2 Hairdressing, this is to maintain a skilled application level to protect clients and keep up industry standards.  Email contact@revegahairextensions.com to enquire or follow the links in our education pages.

If you are already qualified in fusion bonding, but would like to join the Revega family, we can offer refresher courses, or you can apply for a certificate without attending a course.  Please send proof of existing qualifications and an example of your work to the email address above.

Hair extensions are a skill, and more complicated than they look to apply.  There are many variables to consider for each client to ensure the health of their natural hair and scalp.  Bad application can lead to scalp conditions and even Traction Alopecia.
It is for these reasons that we only offer training to hairdressing professionals.  If you are interested in pursuing a career in hair extensions, we recommend getting basic hairdressing training first.  Not only will it make you a better stylist, but it will give you a lot more confidence.

Contact & Payment Information

Email is always the fastest way to get a response contact@revegahairextensions.com  - We are a very small team currently, so please email for a faster response.

Yes.  We can offer credit via Klarna, subject to acceptance.  Please see our Klarna page for more information.

COSMETICS FAQ

Every country has its specific regulations relating
to the sale of cosmetic products. We are working to comply with as many
countries as possible and will add them to this list as we begin shipping to
them.

Unfortunately due to the new regulations since
leaving the EU requiring all cosmetic companies to have a dedicated base of
operation/responsible person in an EU member state, we are currently unable to
ship to EU countries, sadly this includes Northern Ireland. We are working on
being able to shortly.

We currently ship cosmetic products and ingredients within the UK only.

Some other businesses may have been operating
longer than us and therefore have been able to go through the legal processes
to comply with overseas regulations, this takes time and investment and is
something we are working on right now.

Also, sadly there may be some businesses who are
unaware of these regulations or are actively ignoring them. Not complying with
cosmetic regulations can land companies with hefty fines and prison sentences.
While other companies may be OK with this, we are not. They are there to
protect the customer, to ensure the products being sold are manufactured to
high standards, hygienic, fit for purpose, and do not contain any substances
that they shouldn't.  

A Cosmetic Safety Report (CPSR) or Assessment as
often referred to as, is a report by a professional cosmetic lab deeming your
product safe for use and sale.  To sell cosmetics legally in the UK, you
must have a CPSR in place for each product that you sell.

You can find more information on this in our Cosmetic Safety Report and resources sections.

Flexi Assessment is an affectionate term given by
the industry to CPSRs that offer you a cost effective way to create a number of
products for sale.  A Flexi Assessment is an off the shelf CPSR which
usually includes the use of a base product and a pre-determined number of
fragrance and colour variations you can use in the base to create (usually) up
to around 10 product variations.  The CPSR will be in your name, you are
the responsible person.  Ingredients need to be purchased separately.



There are a few places that offer these Flexi Assessments and we have a lot of
respect for each of them, therefore you will find that we have tried to offer
different fragrance options to what is currently available, and therefore
happily recommend these other businesses to you if you are looking for further
Flexi Assessments and scents :)  We're all in this together and we support
all small businesses.

This is where we can really help you.  We've
been in the hair and beauty industry for over 20 years.  We have a wealth
of knowledge and experience in the field and constantly update our knowledge
and chat to industry experts.  We've created our 'Resources' section of
the website to offer you all the information you need via way of ebooks and
downloadable templates. Plus if you buy a CPSR from us, then you will get all
the information you need for creating and legally selling that product included
with your purchase.  

All of our products are ethically sourced, and cruelty-free as required by law.

Please note that any references in MSDS documents to animals are historial and presented for data purposes only. None of our chemical ingredient suppliers and manufacturers test on animals.

All are vegan where possible, and we have listed on each product
listing if the product is vegan suitable.

For more information on our ethics, please see the
'OUR ETHICS' page. 

We are PETA-certified cruelty-free.

Yes, we only use sugar from companies who do not use bone char in the refining process.

Some yes. These will be clearly labeled. You can
search for either by typing into the search bar, and all those related products
should appear for you.

Note that natural and organic are not the same
thing and products can be either of these things, none of these things, or
both.

Natural refers to a product's ingredients being
derived from plant, mineral, or animal by-product (though we are vegan were
possible, and aim to be completely vegan over the coming year).

Organic refers to how the ingredient was farmed -
without pesticides, chemical fertilizers, sulfates, parabens, or GMOs. 

We will always opt for Organic ingredients in our
products where they are available.

Yes, we pride ourselves in following the Good Manufacturing
process in accordance with ISO22716/2007. Our products are manufactured in a
clean, sterile environment.

ALL products on our site have undergone stability
and compatibility testing, microbiological testing where required and cosmetic
safety reports have been done. 

We will only source our ingredients from reputable,
reliable suppliers who also go through these safety steps.

Check ingredients if you have allergies.  All
allergens present in any products will be listed with a star before them ( * ).

We are PETA-certified Cruelty-free. 

Yes, the majority of products are made by ourselves
in-house. We have a minimal amount of products formulated for us right now,
just to ensure that we have the range required; however, we are working on
making the full range of products in-house :)  

You can subscribe to our brand new YouTube Channel
to see when we post product and formulation videos.

Again, please see the 'OUR ETHICS' page. As with
any business, we cannot give out supplier/manufacturer information, but we hope
the information on this page helps to answer any concerns you may have.

All of our pigments are sourced ethically from
sustainable, reliable, and trustworthy sources.  

All ingredients supplied are approved for sale and
certified where required by law.

All products have been tested in accordance with
strict UK/EU regulations and we comply with GMP (Good manufacturing practice
ISO 22716) so that your products would not have come in contact with any
specific allergens unless listed on the bottle/container.

Ingredients (INCI - International
Nomenclature Cosmetic Ingredient) 

for each product are listed on the website, so
please check these before placing your order, and if unsure, consult your GP.

Nut allergy sufferers should check the oils, as
whilst many are not derived from nuts, some may contain traces.  Please
check the ingredients before purchasing.

There are some essential oils that are not suitable
for use during pregnancy, we cannot advise on this, but we would suggest that
you consult your doctor/midwife and check the ingredients before
purchasing.  If you have any questions, or anything isn't clear, please
email us.

Sadly no, we cannot offer this for hygiene reasons.

Then we suggest you join our Facebook Group where
you can ask questions to us and other makers.

FD&C and D&C Lake Pigments /Colours are regulated by the FDA.

Each batch that is intended for use in cosmetics in the USA will require batch certification. This involves the supplier sending a sample of each and every batch off for assessment so that it can be certified as safe for use.

This is only a requirement in the USA.

If you are using FD&C, D&C Lake Pigments in the UK and EU you do not need batch certification.

So are they safe if they aren't certified? If you purchase from us then you can be confident that the pigments are safe. Our supplier certifies each batch prior to us receiving it. The only reason we cannot sell it as batch certified is because we open the batch to separate it into the different weights that you buy. Therefore once a batch certified batch is opened, it loses its certification and requires samples to be resent off for testing again.

Currently we are a small business and this is a lengthy and costly process, so we have taken the decision to sell the UK versions which are legal to sell in finished cosmetics in the UK and EU, but also give you a 1kg option whereby you can select 'Batch Certified' if you require that for selling your end products in the USA.

Batch certification does not apply to natural mica, but if selling in the USA it is always prudent to check the FDA website for information on banned colours and ingredients first.

Whilst it's good to be aware of and cautious of fragrance oil ingredients, please rest assured that our fragrance oil manufacturers take the safety of our customers and the ingredients that they use very seriously. They do not use any completely banned ingredients, and where ingredients are banned only in certain formulations, this will be clearly stated in the IFRA, and they will also only be present in extremely small amounts which are completely safe for use in the allowed products. If you have any concerns then please contact us for further information.